If after contacting the shipping company, you still need assistance regarding locating your order, please use our Contact Form or send us an email at firstname.lastname@example.org and one of our representatives will be happy to assist you.
We do not hold or accept responsibility for packages that have been reported as delivered by the carrier. We do not issue refunds or store credits for packages that the carrier confirms as being delivered.
We reserves the right to solely define, limit, refuse, and/or cancel orders from customers at any time due to
- Unverifiable billing and corresponding shipping address
- An irregular or excessive returns history indicative of “wardrobing;”
- An irregular or excessive returns history involving worn, altered, laundered, damaged, or missing items; or, Potential fraudulent or criminal activity.