If after the expected shipping time frame and you still have not received your order please contact us to assist you in locating your order. Kindly use our Contact Form or send us an email at email@example.com and one of our representatives will be happy to assist you.
Refund requests due to shipping delays by our partner couriers (USPS, UPS, DHL, FedEx, CNE, DPD,HERMES etc) will not be eligible. We do not hold or accept responsibility for packages that have been reported as delivered by the carrier. We do not issue refunds or store credits for packages that the carrier confirms as being delivered.
We reserves the right to solely define, limit, refuse, and/or cancel orders from customers at any time due to
- Unverifiable billing and corresponding shipping address
- An irregular or excessive returns history indicative of “wardrobing;”
- An irregular or excessive returns history involving worn, altered, laundered, damaged, or missing items; or, Potential fraudulent or criminal activity.